Yes you can, there is a full variety of customization features including adding your logo next to your responses.

Absolutely. While the chat feature is off, it will still ask for the customers email and question so you can get back to them as soon as you return.

Actually you can! Setup multiple auto-responses to help reduce the questions.

Sure will, if you allow that in your phone settings. This way, you can reach customers with questions while you are on the go!

No doubt. You will have a full chat dashboard to see and review to your chat messages in real time.