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Questions are common, and we are here to help. Contact us directly at the methods listed below, and we will be right with you. As an alternative, you could email the Vendor directly if listed in the Listing.
Each product is different, and we encourage you to work directly with the Vendor on the method of taking possession. Most Vendors will specify the method of pickup or drop off, but if not, feel free to contact us for clarity.
The best solution to this is to contact the Vendor directly. They will know their gear or equipment better than anyone, so contacting them directly is what is recomended.
Yes, we require that all ATV riders follow manufacturer and vendor instructions on training on how to operate the vehicle, including complying with all local and state laws for safety. In addition, here is a Free Online ATV Rider Training Course.
Yes, you can obtain your boating license online by clickon on the following link, completing the course, and bringing your certification to the rental facility with you. Click Here to Get Your Florida Temporary Boating License Online Now
Listings are completely free. If your gear or equipment is rented, Rockon takes a Rockon Service Fee to help run the site.
We use Stripe Credit Card processor as one of the industries most recognized and secure credit card processors. According to their website, it takes 7-10 business days for the initial transaction, then 24-48 hours from there on.
Renters are responsible for the damage of the gear or equipment while in their possession. For one, every Vendor shall properly document the product prior to each listing by using videos and images date stamped immediately prior to the listing reservation. Doing this, typically prevents any misunderstandings. However, if damage is incurred when the rental is returned, don’t panic. According to our Terms, the Renter shall make an attempt resolve the issue directly with the Vendor. Review our Terms for more options.