Steps to Becoming a Successful Rockon Supplier

rockon supplier

Table of Contents

Are you ready to take your tour and activity business to the next level as a Rockon Recreation Rentals supplier? Imagine your unique outdoor travel experiences reaching millions of eager travelers worldwide, all searching for their next adventure. Rockon, a powerhouse in the travel industry offers a golden opportunity for tour operators to shine on a global stage. By becoming a Rockon supplier, you can tap into a vast network of travel planners, leverage powerful advertising platforms, and integrate seamlessly with your supplier website. This guide will walk you through the simple steps to becoming a Rockon supplier and unlocking unparalleled growth for your business. Let’s get started on this exciting journey!

rockon supplier

Why Become a Rockon Supplier?

1. Expand Your Reach

    • Global Audience: Rockon connects Rockon suppliers with millions of travel planners, resorts, and travel destinations through Rockon, Viator, your supplier website, and other renowned affiliate partners.

    • Nationwide Visibility: Reach customers nationwide as a Rockon supplier through Rockon’s advertising on the Rockon Recreation Rentals Marketplace, in addition to Google, Bing, Yahoo, and social media platforms like Facebook.

    • Diverse Destinations: Showcase your tours in more than 1,500 destinations, attracting a varied and extensive customer base.

2. Seamless Website Synchronization

    • Enhanced Listings: Your Rockon supplier listings automatically synchronizes with your booking software of choice, or you can fully integrate by using the Rockon Booking Software as well!

    • Direct Bookings: Gain a Rockon “Book Now” or “Check Availability” button on your supplier website page, simplifying the booking process for potential customers and increasing conversion rates.

3. Cost-Effective Marketing

    • More Affordable: Using the Rockon booking system gains you free marketing that has driven millions of dollars into Suppliers pockets who are using it.

    • No Upfront Fees: Rockon does not charge sign-up or cancellation fees, making it a low-risk platform to join its Booking Software Program.

    • Pay-Per-Booking Model: When you use the Rockon booking software, you only pay a standard commission rate of 6% per booking, ensuring you get a good return on investment without upfront costs as a Rockon supplier.

4. Access to Advanced Tools and Analytics

    • Management Center: Rockon’s Management Center offers robust tools to manage your listings, track performance, create coupons, and optimize your offerings.

    • Real-Time Data: Utilize real-time data and insights to understand customer preferences, manage availability, and prevent overbooking.

5. Build Credibility and Trust

    • Reputation Boost: Being a Rockon supplier enhances your brand’s credibility and trustworthiness in the eyes of travelers.

    • Customer Reviews: Collect and showcase reviews on your Rockon and your supplier website pages, helping to build a positive reputation and attract more bookings.

6. Promotional Opportunities

    • Exclusive Promotions: Participate in Rockon’s promotional campaigns and special offers to boost visibility as a Rockon supplier and attract more customers during peak seasons.

    • Featured Listings: Gain additional exposure through featured listings and curated trip activities, ensuring your tours stand out to potential customers.

7. Leverage Technology and Automation

    • API Integration: Rockon’s platform integrates seamlessly with various booking software providers, automating bookings and reducing manual work.

    • Streamlined Operations: Automation ensures customer information and booking details are pushed into your CRM and reports, saving time and minimizing errors.

8. Community and Support

    • Supplier Community: Join a network of like-minded tour operators and Rockon suppliers, sharing insights and best practices.

    • Dedicated Support: Access dedicated support from Rockon to help you navigate the platform, optimize your listings, and grow your business.

rockon recreation rentals supplier

Steps to Becoming a Rockon Supplier

1.Create an Account with Rockon

    • Provide Details: During the sign-up process, you’ll need to provide essential information about your company, including business details, contact information, and any relevant certifications.

  • Agree to Terms: Carefully review and agree to Rockon’s terms and conditions. This step is crucial for moving forward as a Rockon supplier.

    • Wait for Verification: After submitting your details, Rockon will verify your information. This process usually takes 24-48 hours.

    • Follow-Up: Rockon will contact you via email with further instructions and any additional information required, such as liability insurance details and agreement to commission terms.

2. Add Travel Products and Booking Software to Rockon

    • Access Management Center: Once your Rockon supplier account is set up, log into the Rockon Management Center.

    • Create Listings: Navigate to the Products tab and select ‘Manage.’ Here, you can start adding your travel products.

  • Detailed Descriptions: Provide comprehensive details for each product, including descriptions, itineraries, and key highlights. Ensure your descriptions are engaging and informative.

    • High-Quality Photos: Upload high-quality images and videos to make your listings visually appealing.

    • Set Pricing: Define clear and competitive pricing for your products. Include details about what’s included in the price to avoid any confusion.

    • Availability: Update the availability calendar to reflect real-time slots for bookings.

3. Set Up Negotiated Rates

    • Navigate to Rates Section: In your Rockon Marketplace profile, go to the ‘inventory’ tab.

    • Submit Rates: Enter your negotiated rates and agree to the terms and conditions provided by Rockon.

  • Adjust in Booking Software: Ensure your booking software reflects these rates accurately, especially if you work with multiple OTAs requiring different fee structures.

    • Rate Adjustments: Regularly review and adjust your rates based on market demand and seasonality.

    • Transparency: Maintain transparency in your pricing to build trust with potential customers.

4. Connect Your Booking Software to Your Website

    • Grant Access: Log in to your website and create buttons with the Rockon booking calendar link of each of your products.

  • Calls to Action: Provide convenient ways for users of your website to book with you by creating Book Now buttons after each section.

    • Enable Automation: Automate the process of updating availability and booking information between your software and Rockon.

    • Monitor Performance: Regularly monitor the integration to ensure smooth operations and address any technical glitches promptly.

5. Map Your Products

    • Locate Product Codes: Within your Rockon supplier profile, find the product codes provided by your booking software.

    • Map Listings: Map each of your Rockon listings to the corresponding products in your booking software.

  • Double-Check Details: Verify that all details, including availability, pricing, and descriptions, are correctly mapped.

    • Regular Updates: Regularly update your product listings to ensure consistency across all platforms.

    • Sync Information: Ensure that any changes made in your booking software are reflected on Rockon promptly.

supplier for rockon

Enhance Customer Experience with Personalization

Personalization is key to standing out in the competitive travel and tourism market as a Rockon supplier. By tailoring your offerings to meet the unique preferences and needs of your customers, you can create memorable and engaging experiences that foster loyalty and positive reviews. Here’s how to enhance your customer experience with personalization as a Rockon supplier:

1. Understand Your Audience

    • Surveys and Feedback: Regularly collect feedback from your customers through surveys and reviews. Use this data to understand their preferences, interests, and pain points.

    • Booking History: Analyze booking history to identify patterns and popular trends among different customer segments.

2. Tailor Your Offerings

    • Specialized Tours: Offer specialized tours that cater to different segments of your audience. For example, create family-friendly tours, romantic getaways, or adventure-packed excursions.

    • Flexible Options: Provide options for customizing itineraries, allowing customers to choose activities and experiences that suit their interests.

3. Enhance On-Tour Experiences

    • Welcome Kits: Provide personalized welcome kits that include items like local maps, guidebooks, and personalized notes.

    • Special Arrangements: Make special arrangements for birthdays, anniversaries, or other significant events during the tour.

4. Follow-Up and Engagement

    • Gather Feedback: Send post-tour surveys to gather detailed feedback on their experience. Use this information to improve future tours and personalize follow-up communications.

    • Incentivize Reviews: Encourage customers to leave reviews by offering incentives such as discounts on future bookings.

For more information on customer engagement, including an article on examples of customer satisfaction survey emails, and boosting your business by unlocking the power of customer reviews, click the provided links.

becoming a rockon supplier

Leverage Social Media and Influencer Partnerships

In today’s digital age, social media and influencer partnerships are powerful tools to boost your visibility, engage with a wider audience, and build a loyal customer base. Here’s how you can effectively leverage these platforms to promote your listings as a Rockon supplier.

1. Create Engaging Content

    • High-Quality Images and Videos: Share captivating photos and videos of your tours and activities. Show potential customers what they can experience.

  • Live Streams and Stories: Use live streaming and stories to give real-time glimpses into your tours. Engage with your audience by showcasing behind-the-scenes content.

    • Polls and Q&A Sessions: Create polls and Q&A sessions to interact with your followers. This not only engages your audience but also provides valuable insights into their preferences.

    • User-Generated Content: Encourage customers to share their experiences and tag your business. Repost their content to build a community and add authenticity to your brand.

3. Utilize Social Media Advertising

    • Audience Segmentation: Use audience segmentation to target specific demographics, interests, and behaviors. This ensures your ads reach the most relevant potential customers.

  • Retargeting Campaigns: Implement retargeting campaigns to reach users who have previously interacted with your your supplier website or social media profiles. This keeps your brand top-of-mind.

    • Carousel Ads: Use carousel ads to showcase multiple tour options or highlight different aspects of a single tour. This format is visually engaging and provides more information in a single ad.

    • Video Ads: Invest in video ads to tell a compelling story about your tours. Videos are highly engaging and can effectively convey the excitement and uniqueness of your offerings.

4. Engage with Your Audience

    • Timely Replies: Respond promptly to comments, messages, and reviews on your social media platforms. This shows that you value customer feedback and are committed to excellent service.

  • Personalized Interactions: Personalize your interactions by addressing users by their names and referencing their specific queries or comments.

    • Hashtags and Challenges: Create unique hashtags and challenges related to your tours. Encourage your followers to participate and share their experiences using these hashtags.

    • Online Communities: Build online communities, such as Facebook groups or Instagram pages, where customers can share their experiences, ask questions, and engage with your brand.

Leveraging social media as a tool to promote your Rockon listings can amplify your reach and engagement significantly. Click the provided link on TikTok marketing to enhance your business using this popular platform.  For more insight into how to promote your listings, check out this article from nerdwallet.com

becoming a supplier for rockon

Tips to Get Listed as a Rockon Supplier    

Provide Booking Availability in Real-Time

    • Provide bookable spots in real-time.
    • Update your availability calendar regularly.

Enable Last-Minute Reservations

    • Enable bookings up to the tour start time.
    • Cater to last-minute travelers looking for immediate options.

Implement API Integration

    • Ensure your booking software has a solid API integration with Rockon.
    • Automate booking information to populate your CRM and report.

Accommodate Advanced Bookings

    • Schedule availability up to two years in advance.
    • Attract travelers planning their trips well ahead.

Include High-Quality Images

    • Use professional photos to make your listings stand out.
    • High-quality visuals attract more bookings.

Craft Detailed Descriptions

    • Craft unique, detailed descriptions for each tour.
    • Avoid symbols, special offers, or contact information in listings.

Elevate Your Business as a Rockon Supplier

Becoming a Rockon supplier opens a world of opportunities for your tour and activity business. By leveraging Rockon’s extensive reach, seamlessly integrate your supplier website synchronization, and powerful marketing tools, you can attract a global audience and significantly boost your bookings. Remember to enhance customer experience through personalization and tap into the power of social media and influencer partnerships to further elevate your brand.

As a Rockon supplier, you’ll not only gain increased visibility but also build trust and credibility with travelers worldwide. The steps outlined in this guide will help you navigate the process of becoming a Rockon supplier, ensuring you make the most of this incredible platform. Start your journey today and see how becoming a Rockon supplier can transform your business. 

Frequently Asked Questions

To become a RockOn supplier, start by creating an account on RockOn’s platform. Provide your company details, agree to the terms and conditions, and wait for RockOn to verify your information. 

Enhance customer experience with personalization by understanding your audience, tailoring your offerings, leveraging technology, enhancing on-tour experiences, and following up with personalized communications. Collect feedback, segment your audience, and use this information to customize itineraries and interactions.

Social media is crucial for promoting your RockOn listings. By creating engaging content, collaborating with influencers, and utilizing targeted advertising, you can drive traffic to your RockOn listings, attract more travelers, and boost bookings. Social media helps build a community around your brand and enhances visibility.

To create engaging content, focus on visual storytelling with high-quality images and videos, use interactive posts like polls and Q&A sessions, and encourage user-generated content. Showcase the unique aspects of your tours and create a narrative that resonates with your audience.

Utilize targeted advertising by segmenting your audience based on demographics and interests, implementing retargeting campaigns, and using engaging ad formats and video ads. Regularly review analytics to track performance and adjust your campaigns for better results.

To maintain high-quality listings on RockOn, regularly update your product descriptions, use professional images and videos, ensure real-time availability, and respond promptly to customer inquiries and reviews. Continuously optimize your listings based on customer feedback and performance data.

Leverage customer reviews by encouraging satisfied customers to leave positive feedback on your RockOn and TripAdvisor pages. Highlight these reviews in your marketing materials and respond to reviews promptly, addressing any concerns and thanking customers for their input. Positive reviews build trust and attract more bookings.

The most successful tours on RockOn often include unique and immersive experiences such as cultural tours, adventure activities, family-friendly outings, and personalized itineraries. High-quality images, detailed descriptions, and positive customer reviews also contribute to the success of these tours. Stay attuned to market trends and customer preferences to tailor your offerings accordingly.

Rockon Recreation Rentals partners with Commercial Tour, Activity, and Rental Companies  to populate the Largest Directory of Outdoor Recreation Rentals. 

In doing so, Rockon provides the tour, activity, and rental companies with Activity Booking Software that contains the  tools, systems, and processes that help manage bookings, accounting, communications, and record keeping.

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