Cancellation Policy

Hassle Free - Cancellation Policy

 Due to Covid-19, we have updated our cancellation policies. - Cancellation policies are as follows .

Direct and Online Bookings:

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All deposits will remain in effect until redeemed, must cancel 72 hours prior to departure date to extend activation of deposits and vouchers. Balance due at original reserved boarding times. Booking with a deposit only allows you different options of payment ( collecting bonus reward points, travel reward, etc)  during check in.

There are no refunds on bookings, only vouchers. You will have 72 hours to cancel your charter before boarding date to receive a voucher good for 1 year (some extended exceptions may apply). If cancelled inside the 72 hours, you will be issued a 1 year voucher and a $75 rebooking fee will be applied on your next reservation, not pp.

No Shows will not receive a voucher.

If WE cancel the charter based on, inclimate weather, mechanical issues, or unsafe conditions, your deposit and voucher will remain active until redeemed  ( with no expiration date) . The benefit of this policy will lock you and your group into the current value of your reservation without increase of prices.

Thank you, and we look forward to meeting you and your families.